If I have a mountain, I shall call it Gunung Angst-sy! And the object of my displeasure? That www.myeg.com.my website!!!!!
Remember 14 days ago, I wrote an angst-filled article and I mentioned the frustration I experienced trying to renew my driver’s license online? Well here’s what happened since then…
16th April: Tried 3 times to renew my license online but failed as the final screen on the pc hanged.
17th April: Tried again, to no avail.
18th April: A lady called from the company and asked if I still want to proceed with the license renewal since in their computer, it seems that money has been deducted from my credit card account. She promised that it would be delivered in 5 days as they so happily jingled on the radio advertisement. Naive ol’ me said “Go ahead”. I must have been charmed as I didn’t even bother to ask for her name. My driver’s license expires on 27/4/07.
19th April: I checked my account and indeed RM158 was deducted from my account for a 5-year renewal.
20th April: No news.
21st April: No news.
22nd April: No news.
23rd April: ditto
24th April: ditto again
25th April: ditto again. Was getting a bit worried and so I called the company umpteen times and no one bothered to pick up the phone. All I got was an answering machine.
26th April: called again and then realised it’s a public holiday and so I didn’t expect anyone to be in.
27th April: D-DAY! Called a billion times and still no one picked up the phone. Wrote an email to them threatening legal action (still no reply till now).
28th April: Drove without a valid license. Felt like the biggest felon in Malaysia. I had to send my friends off to KLIA. It was an emergency. Also drove to Parkson Sale after that….that’s also an emergency la since they only sell Docker’s Pants at half price on Bonuslink Members day.
29th April: Drove to church illegally. Another emergency as I have to lead P&W. And then I drove to KL for my niece’s first birthday, silently praying all the way that I won’t be caught and religiously keeping to the speed limit!
30th April (today!):
Drove illegally to work. After round, I decided to call them again and lo and behold a Malay guy picked up the phone.
Me: Hello, good morning, I am so-and-so, I have a problem…
And ‘click’, the phone line went dead.
The bloody idiot hanged up on me the moment he heard the word “Problem“!!! Gaaargh!!!
And then I tried dialing over and over again and finally I got a Malay lady on the phone, after which I launched into a 15 minute angst-ridden tirade against her, her company, the JPJ, the government, the North Pole (where a bunch of hooligans just parachuted over using my income tax money), the Ijok by-election etc etc….
And she went:
“Ah encik, sebenarnya I tak brapa faham english la….”
Good grief! Words fail me…
So, I made a 180 degree switch to Malay and continued with my ravings and rantings but by now much of the angst-sy energy has dissipated. Sigh…. I was actually quite gentlemanly and cordial at the end. Must be another spell.
She promised to get back to me after 1 hour, but she didn’t but I got back to her and she finally told me that Mr Jaafar ( I don’t know who he is) is away, Cik Anis (or something sounding like that name) is the real person in charge but she is on leave, and some Encik God-knows-what is also in charge but is not available as well. Whoopie! I bet they have probably gone out for ‘minum’.
And she said the renewed license shall be delivered on Thursday. Bah!
I expressed my displeasure (unfortunately I don’t know any curse words in Malay that do not have a porcine-flavour) and so I said a lame ‘ok‘ just to terminate the conversation.
So, tomorrow I will have to drive illegally to swim ~ it’s an emergency because of my expanding waistline.
Maybe even drive illegally to catch Spiderman 3. Now that’s a REAL emergency.
If I don’t get the license by Thursday, I shall sue them. And God help any JPJ guys who stop me from now till then to give me a summon.
Mon, 300407 @ 1839; work’s done finally. I am so glad it’s a holiday tomorrow.